Terms and Conditions
Effective Date: 1/1/2025
1. General Terms
1.1. By accessing our website and utilizing our services, you agree to comply with these terms and all applicable laws and regulations.
1.2. We reserve the right to modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.
1.3. You must be at least 18 years old or have parental/guardian consent to use our website and register for services.
2. Registration & Payments
2.1. To enroll in training programs, camps, or memberships, you must complete the registration process and provide accurate personal information.
2.2. All payments are due at the time of booking unless otherwise specified.
2.3. Fees for services, including training sessions, memberships, and packages, are non-refundable unless stated otherwise.
2.4. Failure to complete payment may result in the suspension or termination of services.
3. Code of Conduct
3.1. All participants, parents, and visitors must conduct themselves respectfully toward coaches, staff, and other athletes.
3.2. Any form of harassment, bullying, or disruptive behavior will not be tolerated and may result in removal from the facility or termination of services.
3.3. Participants must follow all facility rules, including safety guidelines and equipment usage policies.
4. Liability & Assumption of Risk
4.1. Participation in volleyball training and fitness activities involves inherent risks, including injury. By enrolling in our programs, you acknowledge and assume these risks.
4.2. Woodlake Volleyball Training Academy and its staff shall not be held liable for any injuries, damages, or losses incurred during training sessions, camps, or related activities.
4.3. It is the responsibility of participants and/or their guardians to disclose any medical conditions, injuries, or limitations before engaging in training.
5. Facility Use & Equipment
5.1. Use of our outdoor volleyball court, indoor fitness gym, and recovery areas is available only to registered participants.
5.2. Athletes must use all equipment properly and follow safety guidelines provided by our staff.
5.3. Any damages to equipment or facilities due to negligence or misuse may result in financial liability for repairs or replacement.
6. Privacy Policy
6.1. We value your privacy and take appropriate measures to protect your personal information.
6.2. Any data collected through our website or training programs is used solely for the purpose of improving our services and will not be shared with third parties without consent.
Autopay:
* For weekly autopay, payments will be taken out the same day each week as the original signup date.
* For monthly autopay, payments will be taken out the same date each month as the original signup date.
* No refunds will be given.
Woodlake Gym:
* Rescheduled appointments will only be allocated if made before 24 hours notice of the session start time.
* Canceling a Woodlake Gym session within 24 hours notice will count as a loss of the session; no exceptions.
Woodlake Volleyball:
* Rescheduled appointments will only be allocated if made before 12 hours notice of the session start time.
* Canceling a Woodlake Volleyball session within 12 hours notice will count as a loss of the session; no exceptions.
* All volleyball players are allowed ONE TIME ONLY to move a session with 12 hours notice. This will be credited solely at the coach’s discretion.
WEATHER & FACILITY LIABILITY
- Weather-Related Cancellations – If it is raining or has rained on the day of a scheduled session, the session may be canceled at the discretion of the coach.
- Liability for Weather-Related Injuries – Woodlake Volleyball Training Academy and its affiliates shall not be held liable for any personal injuries that occur due to rainfall, whether before, during, or after a session.
- General Liability Waiver – Woodlake Volleyball Training Academy, Woodlake Gym, and all related facilities, including but not limited to the volleyball courts, gym, and pool, shall not be held liable for any personal injuries sustained by any client, guest, or participant while on the premises. Clients acknowledge and assume all risks associated with physical activity and training.
Small group lesson (2 Players):
If one of the two players cannot attend, but the other player still can, the price will revert to the single athlete pricing. The full price of the session will be the responsibility of the athlete who attends.
Small group lesson (3 Players):
If one athlete cannot attend, but two athletes can, the pricing will revert to the two athlete pricing bracket and be divided evenly between the two attending athletes.
